---

1. Information We Collect

We may collect personal information such as your name, mobile number, email address, pickup location, delivery location, goods or load details, transportation requirements, and other information that you voluntarily provide when requesting our truck or transportation services.

2. How We Use Your Information

The information collected may be used to respond to transportation enquiries, provide quotations, arrange truck services, coordinate pickup and delivery requirements, communicate with customers, provide service updates, and improve our transportation services.

3. Transportation & Booking Information

When you request a transportation service, we may collect information related to the pickup location, destination, type of goods, approximate load requirements, preferred transportation date, and other information necessary to provide the requested service.

4. Data Security

Biraja Transport Services takes reasonable measures to protect personal information provided by customers. We take appropriate precautions to help protect information against unauthorized access, misuse, alteration, disclosure, or loss.

5. Information Sharing

We do not sell or rent your personal information. Information may be shared only when necessary to provide requested transportation services, communicate with service providers involved in the transportation process, or when required by applicable law or government authorities.

6. WhatsApp & Communication

Our website may provide options to contact Biraja Transport Services through WhatsApp, phone, email, or other communication channels. Information you provide through these services may be used to respond to your enquiry or transportation request. WhatsApp and other third-party communication platforms may have their own privacy policies and terms of service.

7. Cookies

Our website may use cookies or similar technologies to improve website functionality, understand website usage, and improve the overall user experience. You may manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

8. Third-Party Links

Our website may contain links to third-party websites, services, maps, social media platforms, or communication services. Biraja Transport Services is not responsible for the privacy practices, security, or content of third-party websites. Customers are encouraged to review the privacy policies of those websites before providing personal information.

9. Customer Responsibility

Customers are responsible for providing accurate information when requesting transportation services. This includes providing correct contact details, pickup and delivery locations, goods information, and other details necessary for arranging transportation.

10. Data Retention

We may retain customer information for as long as reasonably necessary to provide services, maintain business records, resolve enquiries, comply with legal requirements, and protect our legitimate business interests.

11. Policy Updates

Biraja Transport Services may update or modify this Privacy Policy from time to time. Any changes will be published on this page. Customers are encouraged to review this page periodically for the latest information about our privacy practices.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Biraja Transport Services.